Frequently Asked Questions


What should I do if my pet swallows something poisonous?

If you think that your pet may have ingested a potentially poisonous substance, call the ANIMAL POISON HOTLINE (888) 426-4435

Sponsored by the ASPCA, this line is available 24 hours a day, 365 days a year (Note: A $65 consultation fee may be applied to your credit card). For more information, go to:

What should I do if I find a lost pet?

Please go to our Lost and Found page. If an owner is not found, you can adopt the pet out through our Pet Placement Program.

Where online can I go for further information regarding my pet’s health care and medication?

Your first and best source is the veterinarian who cares for your pet. Having said that, there are numerous resources online. Just be sure you are using a reputable site.

Here are some sites to get you started:

I am getting a new pet for the first time. What do I need to know?

There are many websites available to help you (but don’t forget your veterinarian either!).

I love my pet, but it has developed some behavioral problems. What can I do about them?

Your first and best source is the veterinarian who cares for your pet. You can also check out some of these sites:

How much does it cost to have a pet?

Visit the ASPCA’s page on pet ownership costs.

How can I volunteer with Save-A-Life?

 How to volunteer with Save-A-Life

What if I can’t afford to spay or neuter my pet?

Save-A-Life low cost Spay/Neuter Certificates or Spay/Neuter Alliance Clinic

What do I do if I can no longer keep my own dog or cat?

Save-A-Life’s Pet Placement Program